1. Information We Collect

When you install and use PivotXL: Sync with Excel in monday.com, we collect and process the following information:

• Email Address – to identify your account and provide personalized service.
• monday.com Access Token – to securely communicate with the monday.com API on your behalf.
• Usage Data – details about how you interact with the app, such as actions performed and features used, to help improve our service.

We do not collect any unnecessary personal information beyond what is required for the operation of the app.

2. How We Use Your Information

We use the collected information to:

• Authenticate your connection between monday.com and PivotXL.
• Enable secure data synchronization between your monday.com boards and Excel.
• Provide customer support and respond to your inquiries.
• Improve our product’s features and performance.

We do not sell or rent your personal information to third parties.

3. Use of External Services (Third Parties)

In the context of monday.com, a “third party” refers to an external service, platform, or system that is not part of monday.com itself.

PivotXL: Sync with Excel communicates with our backend service hosted at:

https://app.pivotxl.com

This backend is operated and controlled by PivotXL and is used solely to process and store your data securely to deliver the features of the application. All data transfers between monday.com and our backend are encrypted in transit.

4. Data Sharing

We may share your information only in the following cases:

• With Service Providers – to operate and maintain our backend infrastructure and related services.
• For Legal Compliance – if required by law, court order, or governmental authority.
• Business Transfers – in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not share your information with advertisers or unrelated third parties.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS 1.2+).
• Secure storage of your monday.com access token.
• Access controls to limit internal data handling.

However, no system can be 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

• Accessing the data we hold about you.
• Requesting correction or deletion of your data.
• Restricting or objecting to certain processing.

To exercise these rights, please contact us using the details below.

8. Cookies & Tracking

We may use cookies or similar technologies on our backend to maintain secure sessions and improve performance. You can manage cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date and, where required, by providing additional notice.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:
PivotXL
Email: [email protected]
Website: https://pivotxl.com